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Solutions for Fire & EMS

SmartCOP provides Fire and EMS responders with a complete off-the-shelf and fully integrated suite of products. For departments dispatched from a central county or regional center that supports Law, Fire and EMS, you’ll see that our SmartSUITE of CAD, Records Management, Mobile CAD and AVL software enables full situational awareness for all first responders.

Common CAD and RMS data can be integrated into your existing FRMS or ePCR systems, extending the value of systems you already own and trust.

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SmartCOP Products for Fire and EMS:


Quickly assess the status of all units and calls to manage resources.


Break down long and complex processes into easy to use solutions.


Provide media outlets and the public instant web access to live records.


Easy access management and configuration of the system.

What Our Agencies Have to Say:

  • We are going through a national accreditation process and the assessors are very impressed with your software and the user's responses to questions about it... all applications. They mentioned that everywhere they had been, they heard great stuff about your software from supervisors and users: central records, jail records, civil warrants, during a ride along with a deputy, and here in IS.

    Jim Painter, Information Systems DirectorMonroe County Sheriff's Office, FL
  • CTS America has helped the Montana Highway Patrol to improve efficiency immensely by allowing troopers to spend more time on the road with less time hand-writing citations and doing other redundant paperwork. All troopers were able to learn the program quickly and easily due to the user-friendly interface. They continually express their appreciation of the system and the benefits it has given them.

    Col. Michael TooleyMontana Highway Patrol
  • We could not believe how easily we have adopted the new software. Because all of the modules have the same "look and feel", our Deputies could quickly master a new task. It was like once they knew how one screen worked, they could use them all. Not being afraid of something new really made our transition quick.

  • "Just wanted to let you guys know that mobile forms is the best software I have seen for Law Enforcement. I am using just about every application of mobile forms to include crash reports,offense reports, arrest reports, etc..I am in the process of training the other members of our agency on how to use these applications and the ease of use. Coming from a supervisor's stand point, it is great that I can check out reports for approval sitting in my patrol vehicle and not have to go to the office for this task. Mobile forms has made my life so much better in the field and when my computer goes down I almost feel lost. Just thought I would give you guys two thumbs up for a great product. Thanks for all the hard work and making our life easier!"

    Lt. Dale EvansWakulla County Sheriff's Office, Florida
  • The relationship we have built with the people at CTS allows us to feel like this is a partnership, not just dollar bills for them. They constantly seek ways to improve the product, and our feedback genuinely seems to matter.

    Sgt. Julie StoneMadison County Sheriff's Office, AL